Thank you for choosing a product from FactoryHardwoodFloors.com! Our line features exotic species that bring a world of distinctive beauty and charm to your home. In order to meet warranty requirements and to ensure a successful installation, review these installation instructions carefully and follow them exactly. If you proceed with the installation, then you will be bound by these instructions.
There are inspections that must be performed before installation including careful examination of the flooring for style, grade, color, finish, dimension and quality, job-site and environmental conditions.
The installation of our flooring and these instructions are intended for experienced hardwood installers. All others, including the owner/installers, assume all risks of every kind respecting examination of flooring, job-site and environmental conditions as well as the installation.
If you require additional or more detailed information on the installation of hardwood flooring, please contact the National Wood Flooring Association (NWFA) at 1-800-422-4556 or visit www.nwfa.org
WARRANTY COVERAGE WILL BE LOST DUE TO FAILURE TO STRICTLY FOLLOW ALL INSTALLATION AND CARE INSTRUCTIONS AND
RECOMMENDATIONS OR THE USE OF IMPROPER MATERIALS OR TOOLS. READ ALL OF THESE INSTRUCTIONS CAREFULLY.
Hardwood flooring is a natural product and variations in color, grain, pattern and texture occur normally and are not considered defects and are not warranted. Our brands manufacture all engineered hardwood Floors within tolerances accepted by the industry as standard, which allows for up to 5% defective product (natural or manufacturing related) based on the original hardwood flooring purchase. Be sure to order at least 5% additional flooring material beyond actual square footage requirements to allow for cutting and grading of material. If your installation will be on a diagonal, order 10% - 15% extra material.
Additional Installer and Owner Responsibilities
Our manufacturers are not liable for defective flooring that is noticeable prior to installation. Please notice and set aside these products before installation.
Do not install defective flooring. Our manufacturers will only replace such defective flooring that exceeds the allowable 5% tolerance, above, provided that it has not been installed. You may discard or trim and use such defective flooring in hidden areas.
Our brands are not liable for any defective flooring that results, in whole or in part, from any job-site or sub-surface condition that is not in compliance with standard industry standards, these instructions or environmental conditions.
Choosing a Professional Flooring Installer
Installing hardwood flooring is considered a highly skilled operation and it is critical that the owner choose an installer carefully. We recommend choosing a reputable installer who can provide a list of references or customers that you can contact.
Also, the installer should demonstrate previous job experience and have the proper business licenses for your particular area. Remember also that the contract for installation is exclusively between the owner and the installer.
Neither FactoryHardwoodFloors.com or the brands carried are responsible for the owner’s choice of installer or any failure by the installer to satisfy the owner.
Prefinished 3/8”, 1/2” and 9/16” Engineered Staple,
Glue-Down and Floating Installation Instructions
Engineered wood products may be installed on grade, above grade, or below
grade, subject to appropriate moisture vapor emission levels and compliance with industry standards and these instructions.
We highly recommends the use of these products when gluing down the 3/8”,
1/2”, and 9/16” engineered hardwood flooring to concrete slabs where moisture tests indicate moisture content and vapor emission levels beyond recommended thresholds.
However, we do not warrant such installations.
The following are sealer and glue systems that may offer another manufacturer’s warranty against damage incurred due to sub-floor moisture intrusion, which you must verify independently and be satisfied with. We does not warrant such systems:
Franklin Titebond 531 Epoxy Moisture Control System - See website www.franklinflooring.com for details.
Bostik Moisture Vapor Protection (MVP) - See website www.bostik-us.com for details.
Sika Primer - See website www.sikausa.com for details.
Dri Tac - MCS 7000 Concrete Moisture Control - See website www.dritac.com for details.
ALL PRODUCTS REQUIRE THE USE OF A MOISTURE CURED
URETHANE ADHESIVE. DO NOT USE WATER BASED ADHESIVES WITH GLUEDOWN PRODUCTS.
The following moisture cured urethane adhesives may offer another manufacturer’s bond warranty, which you must verify independently and be satisfied with. We do not warrant such adhesives and note that no bond warranty includes any moisture protection warranty:
Franklin Tilebond 811 or Franklin 811 Plus Urethane Adhesive
Bostik Fast Tack
Bostik’s BST Urethane
Sika Bond T55
Insure your installer is using the correct trowel as required by the glue manufacturer for a 3/8”, 1/2”, and 9/16” Engineered hardwood flooring product.
Urethane Adhesive Cleaner
Many of the leading glue manufacturers offer their own adhesive cleaner. Please use it. Where no cleaner is specified, clean gently with a light application of mineral spirits on a clean terry cloth.
Pre-Installation Job Requirements
Job-Site Inspection Prior to Delivery of Flooring:
Make sure that:
1. The building is structurally complete and the jobsite is properly enclosed with all doors and windows installed.
2. Concrete, plaster, masonry, drywall, paint, wall coverings, and the sub-floor are completely dry so as to not raise moisture (humidity) content within the building.
4. HEATING, AIR CONDITIONING AND VENTILATION SYSTEMS ARE FULLY
OPERATIONAL AT LEAST 14 DAYS PRIOR TO FLOORING INSTALLATION AND REMAIN SO THROUGHOUT THE LIFE OF THE FLOORING AND THE INTERIOR CONDITIONS FOR THIS ENTIRE PERIOD MAINTAIN A TEMPERATURE BETWEEN 60-75 DEGREES FAHRENHEIT AND BETWEEN 30%-50% RELATIVE HUMIDITY.
5. Exterior grading is complete with drainage directed away from the structure and all gutters and down-spouts are installed and functional.
6. Wood Floors are not recommended in full bathrooms.
7. If flooring is to be installed on a sub-floor under which there is a crawl space, then the floor of the crawl space must be at least 18”- 24” from the ground to underside of joists, a ground cover of 6 mil black polyethylene must be utilized as a vapor barrier and joints must be overlapped 6” and sealed with moisture-proof tape. The crawl space must also have perimeter air venting equal to 1.5% of the crawl space square footage.